[BUG]: No Captions Found Using GUI and Command-Line on Windows #821

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opened 2026-01-29 16:54:12 +00:00 by claunia · 7 comments
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Originally created by @Ni1esh-Yadav on GitHub (Jan 21, 2025).

Description:
I encountered an issue while trying to extract captions using both the CCExtractor GUI and command-line interface on Windows. Despite providing an input file that should contain captions, the software displays a message stating "No captions are found in the input file."

Steps to Reproduce:
Issue in GUI:
Open the CCExtractor GUI on a Windows machine.
Select an input file that is known to contain captions.
Start the extraction process using the default or custom settings.
Observe the output message: "No captions are found in the input file."

Issue in commandline:
1.make new folder and include ccextractorwinfull.exe into that folder than add the video in that folder of whom you want to extract the closecaptions
2. than make a file test.py containing
import subprocess
subprocess.run(['CCExtractor_win_portable\ccextractorwinfull.exe',
'video.mp4','-o','oututfile1.srt'])
make sure of indentation
3.now run this test.py file

Expected Behavior:
The software should extract captions from the input file, as it contains valid captions.

Actual Behavior:
The extraction process completes without any captions being found, even though the input file has valid captions.

Additional Details:

Operating System: Windows11
CCExtractor Version: 0.98
Input File Details: Include the type of file (.mp4)

Originally created by @Ni1esh-Yadav on GitHub (Jan 21, 2025). Description: I encountered an issue while trying to extract captions using both the CCExtractor GUI and command-line interface on Windows. Despite providing an input file that should contain captions, the software displays a message stating "No captions are found in the input file." Steps to Reproduce: Issue in GUI: Open the CCExtractor GUI on a Windows machine. Select an input file that is known to contain captions. Start the extraction process using the default or custom settings. Observe the output message: "No captions are found in the input file." Issue in commandline: 1.make new folder and include ccextractorwinfull.exe into that folder than add the video in that folder of whom you want to extract the closecaptions 2. than make a file test.py containing `import subprocess` `subprocess.run(['CCExtractor_win_portable\ccextractorwinfull.exe',` ` 'video.mp4','-o','oututfile1.srt'])` make sure of indentation 3.now run this test.py file Expected Behavior: The software should extract captions from the input file, as it contains valid captions. Actual Behavior: The extraction process completes without any captions being found, even though the input file has valid captions. Additional Details: Operating System: Windows11 CCExtractor Version: 0.98 Input File Details: Include the type of file (.mp4)
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@aboelezz0 commented on GitHub (Apr 9, 2025):

I have the same issue, but no yet response from the support team!!

@aboelezz0 commented on GitHub (Apr 9, 2025): I have the same issue, but no yet response from the support team!!
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@canihavesomecoffee commented on GitHub (Apr 9, 2025):

And what are the logs saying when running in verbose mode? Is the sample available somewhere?

@canihavesomecoffee commented on GitHub (Apr 9, 2025): And what are the logs saying when running in verbose mode? Is the sample available somewhere?
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@aboelezz0 commented on GitHub (Apr 9, 2025):

please refer to attached file

Image

@aboelezz0 commented on GitHub (Apr 9, 2025): please refer to attached file ![Image](https://github.com/user-attachments/assets/924ad400-6182-4190-8f4a-97b6ba74e233)
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@arjav1528 commented on GitHub (Dec 21, 2025):

Hi @aboelezz0 , can you try outputting it with different file formats, may be that can work

@arjav1528 commented on GitHub (Dec 21, 2025): Hi @aboelezz0 , can you try outputting it with different file formats, may be that can work
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@cfsmp3 commented on GitHub (Dec 21, 2025):

I think it's fair to say the GUI is botched. Working on it now.

@cfsmp3 commented on GitHub (Dec 21, 2025): I think it's fair to say the GUI is botched. Working on it now.
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@cfsmp3 commented on GitHub (Dec 26, 2025):

@Ni1esh-Yadav Can you try with 0.96.2, which we released today?

@cfsmp3 commented on GitHub (Dec 26, 2025): @Ni1esh-Yadav Can you try with 0.96.2, which we released today?
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@cfsmp3 commented on GitHub (Jan 1, 2026):

Closing since there's no action needed - @Ni1esh-Yadav feel free to get in touch after you try.

@cfsmp3 commented on GitHub (Jan 1, 2026): Closing since there's no action needed - @Ni1esh-Yadav feel free to get in touch after you try.
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Reference: starred/ccextractor#821