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[BUG]: No Captions Found Using GUI and Command-Line on Windows #821
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Originally created by @Ni1esh-Yadav on GitHub (Jan 21, 2025).
Description:
I encountered an issue while trying to extract captions using both the CCExtractor GUI and command-line interface on Windows. Despite providing an input file that should contain captions, the software displays a message stating "No captions are found in the input file."
Steps to Reproduce:
Issue in GUI:
Open the CCExtractor GUI on a Windows machine.
Select an input file that is known to contain captions.
Start the extraction process using the default or custom settings.
Observe the output message: "No captions are found in the input file."
Issue in commandline:
1.make new folder and include ccextractorwinfull.exe into that folder than add the video in that folder of whom you want to extract the closecaptions
2. than make a file test.py containing
import subprocesssubprocess.run(['CCExtractor_win_portable\ccextractorwinfull.exe','video.mp4','-o','oututfile1.srt'])make sure of indentation
3.now run this test.py file
Expected Behavior:
The software should extract captions from the input file, as it contains valid captions.
Actual Behavior:
The extraction process completes without any captions being found, even though the input file has valid captions.
Additional Details:
Operating System: Windows11
CCExtractor Version: 0.98
Input File Details: Include the type of file (.mp4)
@aboelezz0 commented on GitHub (Apr 9, 2025):
I have the same issue, but no yet response from the support team!!
@canihavesomecoffee commented on GitHub (Apr 9, 2025):
And what are the logs saying when running in verbose mode? Is the sample available somewhere?
@aboelezz0 commented on GitHub (Apr 9, 2025):
please refer to attached file
@arjav1528 commented on GitHub (Dec 21, 2025):
Hi @aboelezz0 , can you try outputting it with different file formats, may be that can work
@cfsmp3 commented on GitHub (Dec 21, 2025):
I think it's fair to say the GUI is botched. Working on it now.
@cfsmp3 commented on GitHub (Dec 26, 2025):
@Ni1esh-Yadav Can you try with 0.96.2, which we released today?
@cfsmp3 commented on GitHub (Jan 1, 2026):
Closing since there's no action needed - @Ni1esh-Yadav feel free to get in touch after you try.