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Can't launch Terminal, "the service has not been started" error. #10356

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opened 2026-01-31 02:19:21 +00:00 by claunia · 5 comments
claunia commented 2026-01-31 02:19:21 +00:00
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Originally created by @savchenko on GitHub (Aug 28, 2020).

Environment

Windows build number:  Microsoft Windows NT v10.0.18363.0
Windows Terminal version: v1.3.2382.0

Steps to reproduce

  1. Download Microsoft.WindowsTerminalPreview_1.3.2382.0_8wekyb3d8bbwe.msixbundle
  2. Install via Add-AppxPackage

Expected behavior

  1. Windows terminal can be started as usual

Actual behavior

  1. Error window pops-up, complaining about an undefined service:
    image
  2. Using "Reset" function in WFP preferences does nothing.
  3. There is no "Windows Terminal" or similar service. It is not obvious what should be started.
Originally created by @savchenko on GitHub (Aug 28, 2020). # Environment ```none Windows build number: Microsoft Windows NT v10.0.18363.0 Windows Terminal version: v1.3.2382.0 ``` # Steps to reproduce 1. Download `Microsoft.WindowsTerminalPreview_1.3.2382.0_8wekyb3d8bbwe.msixbundle` 2. Install via `Add-AppxPackage` # Expected behavior 1. Windows terminal can be started as usual # Actual behavior 1. Error window pops-up, complaining about an undefined service: ![image](https://user-images.githubusercontent.com/300146/91526285-c8fd6200-e8f2-11ea-9d87-c1a016e46df5.png) 2. Using "Reset" function in WFP preferences does nothing. 3. There is no "Windows Terminal" or similar service. It is not obvious what should be started.
claunia added the Resolution-Duplicate label 2026-01-31 02:19:21 +00:00
claunia commented 2026-01-31 02:19:22 +00:00
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@DHowett commented on GitHub (Aug 28, 2020):

Can you check appxsvc or wlidsvc? They may be required on your first installation.

@DHowett commented on GitHub (Aug 28, 2020): Can you check `appxsvc` or `wlidsvc`? They may be required on your first installation.
claunia commented 2026-01-31 02:19:22 +00:00
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@savchenko commented on GitHub (Aug 28, 2020):

Thanks, wlidsvc is indeed disabled. Any insight as to why "Microsoft Account Sign-in Assistant" is necessary to run a terminal emulator?

Started the service:

$ sc query wlidsvc

SERVICE_NAME: wlidsvc
        TYPE               : 30  WIN32
        STATE              : 4  RUNNING
                                (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
        WIN32_EXIT_CODE    : 0  (0x0)
        SERVICE_EXIT_CODE  : 0  (0x0)
        CHECKPOINT         : 0x0
        WAIT_HINT          : 0x0

Trying to start the Terminal:
image

@savchenko commented on GitHub (Aug 28, 2020): Thanks, `wlidsvc` is indeed disabled. Any insight as to why "Microsoft Account Sign-in Assistant" is necessary to run a terminal emulator? Started the service: ```cmd $ sc query wlidsvc SERVICE_NAME: wlidsvc TYPE : 30 WIN32 STATE : 4 RUNNING (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN) WIN32_EXIT_CODE : 0 (0x0) SERVICE_EXIT_CODE : 0 (0x0) CHECKPOINT : 0x0 WAIT_HINT : 0x0 ``` Trying to start the Terminal: ![image](https://user-images.githubusercontent.com/300146/91549876-2d321d00-e917-11ea-8e6e-430e67f8c555.png)
claunia commented 2026-01-31 02:19:22 +00:00
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@zadjii-msft commented on GitHub (Aug 28, 2020):

IIRC (and I might be wrong here, haven't had much coffee yet) - that service is needed by the Store to ensure that all the dependencies are installed. There's a lot more discussion over in #6010, so in the interest of consolidating all the relevant info to one thread, I'd recommend following up in that thread. Thanks!

/dup #6010

@zadjii-msft commented on GitHub (Aug 28, 2020): IIRC (and I might be wrong here, haven't had much coffee yet) - that service is needed by the Store to ensure that all the dependencies are installed. There's a lot more discussion over in #6010, so in the interest of consolidating all the relevant info to one thread, I'd recommend following up in that thread. Thanks! /dup #6010
claunia commented 2026-01-31 02:19:22 +00:00
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@ghost commented on GitHub (Aug 28, 2020):

Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!

@ghost commented on GitHub (Aug 28, 2020): Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!
claunia commented 2026-01-31 02:19:22 +00:00
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@savchenko commented on GitHub (Aug 28, 2020):

@zadjii-msft , thanks, can confirm that un-packing the bundle and running it manually works.

@savchenko commented on GitHub (Aug 28, 2020): @zadjii-msft , thanks, can confirm that un-packing the bundle and running it manually works.
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Reference: starred/terminal#10356
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