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Terminal crashes sometimes when running clear
#17920
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opened 2026-01-31 05:58:29 +00:00 by claunia
·
41 comments
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Originally created by @tovine on GitHub (Jul 13, 2022).
Windows Terminal version
1.13.11431.0
Windows build number
10.0.19044.0
Other Software
bash (inside WSL, Debian)
Steps to reproduce
Do normal work, switch between being connected locally and remotely via RDP (I think the main point here is probably a change in the available displays, e.g. I have 5 monitors at the office and 2 at home - if that for some reason could matter).
In some cases, there will be a lot of text missing (some of it perhaps visible when scrolling back up).
Expected Behavior
I'd expect that executing
clearshould clear up the window viewport and recover the shell to a fresh state so I could keep working.Actual Behavior
Resizing the window sometimes forces a redraw and (at least partially) fixes the problem, but running
clearin the bash shell to "recover" the terminal to a normal working state in most cases just causes the Terminal window to crash and disappear.@tovine commented on GitHub (Jul 13, 2022):
The tricky part about this is that it's not 100% reproducible, but it's happened often enough that I'm fairly certain it's the same issue.
I have captured Event Log files from 3 separate days when this happened, not sure where I can upload them to you (might contain sensitive info, so not suited for attaching here?)
@tovine commented on GitHub (Jul 13, 2022):
Event log details from the crash today:
Previous report is exactly the same (apart from Process ID, time and report id)
@zadjii-msft commented on GitHub (Jul 13, 2022):
There's a small chance that we might be able to look this crash up on the backend if you file feedback via the Feedback Hub, and share the link here: /feedback
If not, I'd recommend the following steps, to try and collect an automatic crash dump of the Terminal:
Can you try following the steps in this post to set up automatic crash dumps? (For more info, see this link) If that works, then you should be able to automatically get a
.dmpof the terminal when it crashes. Then, can you zip that dump up and send it to us, so we can investigate? Thanks!@ghost commented on GitHub (Jul 13, 2022):
Hi there!



Can you please send us feedback with the Feedback Hub with this issue? Make sure to click the "Start recording" button, then reproduce the issue before submitting the feedback. Once it's submitted, paste the link here so we can more easily find your crash information on the back end?
Thanks!
@tovine commented on GitHub (Jul 13, 2022):
I tried recording using the Feedback Hub earlier, but for some reason it wouldn't start (also I guess it'd have to be recording until the issue happened, so that could be running for a while...)
Just enabled WER dumping like the guide in the blog post said:

Does it look correct, or should I add/change anything? Also, where do I send the dump once I get it?
@tovine commented on GitHub (Jul 15, 2022):
It crashed again just now, but no dumps were found in the AppData\Local folder, not even the CrashDumps folder itself - do you have to create that manually first for it to work?
EDIT: could it be related to reaching the end of the scrollback buffer or something? It usually happens when I
clearthe terminal after having had quite a bit of text scroll by. BTW, my History size setting is at 32.6k lines - not sure if that's relevant...@briceo commented on GitHub (Jul 26, 2022):
Mine crashes when I had a large scrollback history. I have my bash terminal set to keep
9999999lines, and when I get a large number of lines in the scrollback buffer, that's whenclearcrashes my windows terminal. And by crash, I should say, it actually freezes, and won't even redraw (becomes unresponsive), and the only thing I can do is to force close the terminal and restart the terminal application@DHowett commented on GitHub (Jul 26, 2022):
Interesting. We are supposed to ignore history sizes > 32000 . . .
@zadjii-msft commented on GitHub (Aug 1, 2022):
HMM which distro are you using? I think the
clearimplementation changed between Ubuntu 18.04 and Ubuntu 22.04. Knowing which one in particular might help ID the root cause.FWIW I can't repro this with
historySize: 9999999andclearwith either Ubuntu, but maybe there's something else I'm missing. I'm testing with Terminal 1.16 and there's quite a few changes here since 1.13. Do you have anything like magnifier, narrator, NVDA, anything that listens for UIA events at all? There were a PILE of crashes related to UIA fixed in the last few months...@fok666 commented on GitHub (Aug 2, 2022):
I am currently experiencing this issue.
Often with large scrollback history (over 10000 lines), performing "clear", "Ctrl+L" or "reset" freezes the whole Terminals app, with the process hanging with 100% use of a vCPU.
Tested with Terminals 1.14.1962.0 and Ubuntu 20.04.
@Avi0 commented on GitHub (Aug 4, 2022):
I have a reliable way to reproduce this crash. But the combination of events must be very specific.
For some reason, it's easier to reproduce this bug in Zsh. Install Zsh and set your default shell to Zsh (for example, with sudo lchsh username). Zsh in AlmaLinux already has "clear" in /etc/zlogout. This is how I encountered this problem in the first place.
@briceo commented on GitHub (Aug 5, 2022):
@zadjii-msft
My windows terminal version is:
I do have an NVIDIA GPU in this system (RTX A1000 Laptop GPU):
@Avi0 commented on GitHub (Aug 6, 2022):
On my other laptop, it's much easier to reproduce. AlmaLinux 8 + zsh. Opening a tab and then exiting a session with Ctrl+D is sufficient to trigger a crash. Simply running "clear" does not produce a crash, but "clear" that runs from /etc/zlogout reliably crashes the terminal.
@Avi0 commented on GitHub (Aug 7, 2022):
I reproduced the crash and uploaded data to the feedback hub: https://aka.ms/AAhmp2s
@ghost commented on GitHub (Aug 11, 2022):
This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.
@Avi0 commented on GitHub (Aug 12, 2022):
Hey @tovine, can you add a comment saying that the crashdump is uploaded, otherwise this issue will be closed for inactivity and lack of author feedback.
@tovine commented on GitHub (Aug 12, 2022):
Just to keep the bots happy, I guess I can comment.
Glad to see that you guys were able to reproduce it so I'm not the only one, should hopefully give the devs enough to work with.
@zadjii-msft commented on GitHub (Aug 19, 2022):
I still haven't managed a repro for this, and unfortunately, the feedback hub link only had OpenConsole dumps in it, not the Terminal crash. I did find an
STATUS_INVALID_PARAMETERfromntdllthrown by the Terminal, but that error message unfortunately didn't give me a stack.What's everything in your
settings.json? Maybe there's something there I'm missing.@Avi0 commented on GitHub (Aug 19, 2022):
I can reproduce this problem even with default Terminal settings. I also have a more reliable way to reproduce this:
This has something to do with tab being closed immediately after "clear". If you use "exit 1", tab won't close because of non-zero exit code and Terminal won't crash.
I'm willing to help with reproducing this problem. Let me know if I can provide more information or collect crash dumps in another way or anything else.
@zadjii-msft commented on GitHub (Aug 19, 2022):
ooh we got a live one (finally). I needed to use a debug build. Looks like a race, which might explain why it wasn't hitting in release builds for me.
We're in the
ControlCore::_connectionOutputHandler. Seemingly, theControlCorehas been destructed here(!), cause looking at that frame,m_inneris0,_closing=true, and every renderer member is nulled out.We took the
_terminalwrite lock. We started parsing, and eventually got to aTextBuffer::TriggerRedrawwhere we try to invalidate the viewport and zoop zoop, there's no render data.I suppose it's totally possible for the
_connectionOutputHandlerto start processing the string, then have the CPU context switch to the main thread and doControlCore::Closeto revoke the handler, (but it's too late, the output thread is already handling the string), and then get to the end of the ControlCore::dtor and have it clean up the renderer, before switching back to the output thread that finishes the output processing.That being said, that should only be possible to trigger if you do something as the tab is closing. Just running
clearby itself, it a otherwise working terminal, won't hit that crash. Hmm.We've had some other deadlocks, esp when RDP is involved, that we've been tracking over the last couple weeks. (#13705 et al). If RDP is a consistent part of this repro, then maybe what we're seeing in this thread is one of those deadlocks, that's triggering a crash with
clearinstead of getting stuck locked.@andrewbabbittdev commented on GitHub (Aug 24, 2022):
I am able to repro this with
1.14.1963.0on Windows 11 Build22621.382. If any additional info is needed that may be of use please let me know, it has been a source of constant headaches while working the past week or so,As an additional note, most (if not all) of my crashes have been caused when using
clearwhile ssh'd into a Ubuntu20.04machine.@zadjii-msft commented on GitHub (Aug 24, 2022):
@AndrewBabbitt97 do you have a consistent, minimal repro that doesn't involve closing the tab/pane? I'm thinking the stack I saw here: https://github.com/microsoft/terminal/issues/13499#issuecomment-1220778182 was ultimately a different issue than the issue at the root of this thread
@andrewbabbittdev commented on GitHub (Aug 24, 2022):
@zadjii-msft No, but I have some notes that are consistant:
I'll try to get a crash dump, but we may also be able to repro it using some loops in a bash script involving clear and printing volumes of text to the terminal as well. I'll play around and try some things.
@andrewbabbittdev commented on GitHub (Aug 24, 2022):
@zadjii-msft So context:
I have been running some decently large ansible playbooks to deploy openstack using kolla-ansible, this produces very large amounts of output to the console. This issue definitely SEEMS to be related to console history size. The settings UI does not restrict the max size of the history to 32000, and I am unable to repro the issue when my history size is set to this.
However you can set the number really easily to something like
32767(I dont know why mine was set to this specifically, I think I saw this as the max at some point in the past) I can get a repro using this script inside of WSL using Ubuntu 22.04:@andrewbabbittdev commented on GitHub (Aug 24, 2022):
If
32000is indeed the maximum size, is this number not being floored before use? Another consideration may be to make sure the settings UI is also flooring this number.@andrewbabbittdev commented on GitHub (Aug 24, 2022):
Also used the feedback app as well: https://aka.ms/AAhrk3o
@tovine commented on GitHub (Aug 27, 2022):
Great to see that this issue has been reproduced in different ways by several independent reporters, and especially that it's been assigned to a milestone!
I've started to see a new failure mode recently, which may or may not be related: when exiting
less(typically after browsing agit diffresult) the terminal window hangs with a white title bar and a "(Not responding)" at the end of the window name.It never recovers from this and needs to be closed.
Here's the info in Event Viewer (let me know if you want the detailed files and attachments and I can provide it):
@tovine commented on GitHub (Aug 31, 2022):
Happened again with new version: 1.14.2281.0 (updated after the previous comment I made)
Event log:
@tovine commented on GitHub (Sep 23, 2022):
Any updates on this? Terminal has crashed 3 times today (in about 3 hours) so it's getting pretty annoying...
Happy to test beta versions with a suggested fix or anything similar
EDIT: it seems that the terminal crashes extra often when I'm switching between logging in locally vs remote desktop (something related to switching the desktop resolution and shape - different multi-monitor setups).
And on the other hand it seems to (almost?) never crash if I resize the terminal window first, triggering some resize and redraw event I guess?
@zadjii-msft commented on GitHub (Oct 26, 2022):
@tovine If you try out the Atlas renderer on 1.16, does this issue persist?
@aursulis commented on GitHub (Oct 31, 2022):
I found a WindowsTerminal.exe dump file in the folder I've set up for local dumps. Backtrace looks related to this issue, here's the !analyze -v:
WindowsTerminal.exe.18484.dmp
I use WSL and switch between RDP and local connection a lot, so is it the same issue or should I create a new one?
@tovine commented on GitHub (Nov 17, 2022):
@aursulis it seems very similar to my original issue (switching between RDP and local), and the refernced DLL matches my error reports.
@zadjii-msft since updating to 1.15.2874.0 (installed from the Store) I haven't had a single crash in quite some time. Not sure enough to say the issue is permanently gone, but it's at least worked well so far.
Haven't been able to test out AtlasEngine since I'm not on that version.
@rar222 commented on GitHub (Apr 6, 2023):
I think that https://github.com/microsoft/terminal/issues/13499#issuecomment-1220593605 is likely the same crash issue that I see every so often.
Essentially in a linux terminal "Ctrl-D" to exit the terminal sometimes crashes all tabs.
I have tabs set to close on exit.
@lhecker commented on GitHub (Apr 12, 2023):
This is internally filed as MSFT-41429540 and the failure bucket is
39be1696-4bbf-0321-1166-d994398e7f26.@zadjii-msft commented on GitHub (May 5, 2023):
You know, crawling through the dumps, there's no dumps of this on 1.17. none.
And a sharp decrease in these hits around April 12th. That's weird cause I don't think we serviced anything then. Maybe there was some compounding bug that was?
Regardless, the few dumps we did have from MSFT:41429540 did look the same as this report, so I'm gonna go out on a limb and say that this was fixed in 1.17. There were some lifetime changes in that build that come to mind that might have fixed this.
I'll tag it up as "Fixed?" - if anyone sees this on 1.17+, we'll probably want a fresh issue to track the new root cause.
Thanks!
@zadjii-msft commented on GitHub (May 5, 2023):
Addenda: MSFT:43308096 looks like the inverse frequency - the crashes started going up around 4/12. Interesting. That one's a
~ControlCorea/v, which is kinda similar. No repros of that one in 1.17 either, so that's good.@microsoft-github-policy-service[bot] commented on GitHub (May 9, 2023):
This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.
@microsoft-github-policy-service[bot] commented on GitHub (May 9, 2023):
This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.
@microsoft-github-policy-service[bot] commented on GitHub (May 9, 2023):
This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.
@tovine commented on GitHub (May 11, 2023):
Ok, guess I'll have to chime in to prevent the bot from auto closing?
Nice to see that you're tracking it internally and making progress! :)
FWIW I haven't had any crashes of this kind recently, so you've at least fixed something 🤗
PS: I'm currently on version
1.16.10261.0, installed from the Store@zadjii-msft commented on GitHub (May 11, 2023):
Oh I mean, this seems fixed, you say it's fixed, no one else has chimed in - I think it's just fixed 😄