Running Terminal as admin then locking the screen causes the screen to go black #22573

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opened 2026-01-31 08:17:24 +00:00 by claunia · 6 comments
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Originally created by @nassoor on GitHub (Nov 20, 2024).

Windows Terminal version

1.21.3231.0

Windows build number

26100.2314

Other Software

No response

Steps to reproduce

  1. log in as standard user
  2. launch Terminal as admin
  3. lock the screen

Expected Behavior

To be able to interact with the device

Actual Behavior

  • the screen goes black except for the mouse pointer in the middle
  • ctrl+alt+ delete does nothing
  • only solution is to force shutdown
Originally created by @nassoor on GitHub (Nov 20, 2024). ### Windows Terminal version 1.21.3231.0 ### Windows build number 26100.2314 ### Other Software _No response_ ### Steps to reproduce 1. log in as standard user 2. launch Terminal as admin 3. lock the screen ### Expected Behavior To be able to interact with the device ### Actual Behavior - the screen goes black except for the mouse pointer in the middle - ctrl+alt+ delete does nothing - only solution is to force shutdown
claunia added the Issue-BugResolution-Duplicate labels 2026-01-31 08:17:24 +00:00
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@carlos-zamora commented on GitHub (Nov 20, 2024):

Thanks for filing! Can you try Win+ctrl+shift+b /? This will effectively TDR the graphics driver. So if someone is holding on to the resource, it might lose it.

@carlos-zamora commented on GitHub (Nov 20, 2024): Thanks for filing! Can you try Win+ctrl+shift+b /? This will effectively TDR the graphics driver. So if someone is holding on to the resource, it might lose it.
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@nassoor commented on GitHub (Nov 21, 2024):

Invoking Win+ctrl+shift+B did not help. I can see the pointer refreshing but the background is still black.

@nassoor commented on GitHub (Nov 21, 2024): Invoking Win+ctrl+shift+B did not help. I can see the pointer refreshing but the background is still black.
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@PGomersall commented on GitHub (Nov 22, 2024):

@carlos-zamora - could this be related to #18105? Seems a similar interaction issue.

@PGomersall commented on GitHub (Nov 22, 2024): @carlos-zamora - could this be related to #18105? Seems a similar interaction issue.
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@carlos-zamora commented on GitHub (Dec 4, 2024):

@carlos-zamora - could this be related to #18105? Seems a similar interaction issue.

Good catch! Yeah, I'll mark this as a /dup of #181015 and we'll move the discussion over there. Thanks!

@carlos-zamora commented on GitHub (Dec 4, 2024): > [<img alt="" width="16" height="16" src="https://avatars.githubusercontent.com/u/11050425?s=64&amp;u=8487d9902a1a9d2e56114007729a16b65adaff81&amp;v=4">@carlos-zamora](https://github.com/carlos-zamora) - could this be related to [#18105](https://github.com/microsoft/terminal/issues/18105)? Seems a similar interaction issue. Good catch! Yeah, I'll mark this as a /dup of #181015 and we'll move the discussion over there. Thanks!
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@microsoft-github-policy-service[bot] commented on GitHub (Dec 4, 2024):

Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!

@microsoft-github-policy-service[bot] commented on GitHub (Dec 4, 2024): Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report! <!-- Policy app identification https://img.shields.io/static/v1?label=PullRequestIssueManagement. -->
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@woodyinwoodley commented on GitHub (Oct 1, 2025):

As the other thread has been blocked, I'll post here. We are told this is down to the accent color in the Windows theme, which is pretty incredible, but whatever. "The right people are working on the problem" in June was the last update. It is now October, no public update to the open P1 bug since then. Can we get an update please?

@woodyinwoodley commented on GitHub (Oct 1, 2025): As the other thread has been blocked, I'll post here. We are told this is down to the accent color in the Windows theme, which is pretty incredible, but whatever. "The right people are working on the problem" in June was the last update. It is now October, no public update to the open P1 bug since then. Can we get an update please?
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Reference: starred/terminal#22573