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Windows Terminal has stopped working #23516

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opened 2026-01-31 08:44:29 +00:00 by claunia · 5 comments
claunia commented 2026-01-31 08:44:29 +00:00
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Originally created by @vladkvit on GitHub (Aug 9, 2025).

Windows Terminal version

1.22.12111.0

Windows build number

10.0.26100.4770

Other Software

No response

Steps to reproduce

This type of crash happens randomly and is not reproducible for me. I've had a similar type of crash happen several times, about once every couple of weeks. When I enter a command, the terminal crashes with a popup saying that "windowsterminal.exe has stopped working".

I hit "debug" on the popup and opened up the exception in Visual Studio. Below is the stack trace.

Unhandled exception at 0x00007FFAB4B97671 (Microsoft.Terminal.Control.dll) in WindowsTerminal.exe: 0xC0000005: Access violation reading location 0x00007FFBFBF70ED3.

Microsoft.Terminal.Control.dll!00007ffab4b97671() Unknown
Microsoft.Terminal.Control.dll!00007ffab4b6d62f() Unknown
Microsoft.Terminal.Control.dll!00007ffab4b6d0f0() Unknown
Microsoft.Terminal.Control.dll!00007ffab4b706fd() Unknown
kernel32.dll!00007ffb86e1e8d7() Unknown
ntdll.dll!00007ffb8819c34c() Unknown

Expected Behavior

No response

Actual Behavior

Crash.

Originally created by @vladkvit on GitHub (Aug 9, 2025). ### Windows Terminal version 1.22.12111.0 ### Windows build number 10.0.26100.4770 ### Other Software _No response_ ### Steps to reproduce This type of crash happens randomly and is not reproducible for me. I've had a similar type of crash happen several times, about once every couple of weeks. When I enter a command, the terminal crashes with a popup saying that "windowsterminal.exe has stopped working". I hit "debug" on the popup and opened up the exception in Visual Studio. Below is the stack trace. Unhandled exception at 0x00007FFAB4B97671 (Microsoft.Terminal.Control.dll) in WindowsTerminal.exe: 0xC0000005: Access violation reading location 0x00007FFBFBF70ED3. > Microsoft.Terminal.Control.dll!00007ffab4b97671() Unknown Microsoft.Terminal.Control.dll!00007ffab4b6d62f() Unknown Microsoft.Terminal.Control.dll!00007ffab4b6d0f0() Unknown Microsoft.Terminal.Control.dll!00007ffab4b706fd() Unknown kernel32.dll!00007ffb86e1e8d7() Unknown ntdll.dll!00007ffb8819c34c() Unknown ### Expected Behavior _No response_ ### Actual Behavior Crash.
claunia added the Needs-TriageIssue-BugNeeds-Author-FeedbackNo-Recent-Activity labels 2026-01-31 08:44:30 +00:00
claunia commented 2026-01-31 08:44:31 +00:00
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@unpacman commented on GitHub (Aug 9, 2025):

I was having the same issue, I thought reinstalling would solve the issue so I uninstalled it and now I can't install it anymore from the Store, it keeps giving the error code 0X80073D05. The standalone exe from the zip release works fine though.

@unpacman commented on GitHub (Aug 9, 2025): I was having the same issue, I thought reinstalling would solve the issue so I uninstalled it and now I can't install it anymore from the Store, it keeps giving the error code 0X80073D05. The standalone exe from the zip release works fine though.
claunia commented 2026-01-31 08:44:31 +00:00
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@lhecker commented on GitHub (Aug 11, 2025):

@unpacman You're hitting ERROR_DELETING_EXISTING_APPLICATIONDATA_STORE_FAILED: "An error occurred while deleting the package's previously existing application data."
If I had to take a guess, it seems you have a directory permission issue or something similar. If you google for the error name (ERROR_DELETING_EXISTING_APPLICATIONDATA_STORE_FAILED) you can find several people with the same issue.

@lhecker commented on GitHub (Aug 11, 2025): @unpacman You're hitting `ERROR_DELETING_EXISTING_APPLICATIONDATA_STORE_FAILED`: "An error occurred while deleting the package's previously existing application data." If I had to take a guess, it seems you have a directory permission issue or something similar. If you google for the error name (`ERROR_DELETING_EXISTING_APPLICATIONDATA_STORE_FAILED`) you can find several people with the same issue.
claunia commented 2026-01-31 08:44:31 +00:00
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@unpacman commented on GitHub (Aug 12, 2025):

You're spot-on. Unfortunately, none of the fixes, including removing the concerning package from C/Windows/Installer, resetting and reinstalling WinStore, seem to fix the issue for me, and as far as I ascertain, the permissions are unchanged since the last time I checked. So, I'm unable to still install it through the store or the msix bundle from the releases here.
Since, my last comment, I've been using the exe from the release as it's able to run standalone without installation.

@unpacman commented on GitHub (Aug 12, 2025): You're spot-on. Unfortunately, none of the fixes, including removing the concerning package from C/Windows/Installer, resetting and reinstalling WinStore, seem to fix the issue for me, and as far as I ascertain, the permissions are unchanged since the last time I checked. So, I'm unable to still install it through the store or the msix bundle from the releases here. Since, my last comment, I've been using the exe from the release as it's able to run standalone without installation.
claunia commented 2026-01-31 08:44:31 +00:00
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@carlos-zamora commented on GitHub (Aug 13, 2025):

Thanks for filing @vladkvit. Could you capture and share a dump with the team/? Here's a writeup on some instructions: https://github.com/microsoft/terminal/wiki/Troubleshooting-Tips#capture-automatically

@carlos-zamora commented on GitHub (Aug 13, 2025): Thanks for filing @vladkvit. Could you capture and share a dump with the team/? Here's a writeup on some instructions: https://github.com/microsoft/terminal/wiki/Troubleshooting-Tips#capture-automatically
claunia commented 2026-01-31 08:44:32 +00:00
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@microsoft-github-policy-service[bot] commented on GitHub (Aug 18, 2025):

This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.

@microsoft-github-policy-service[bot] commented on GitHub (Aug 18, 2025): This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for **4 days**. It will be closed if no further activity occurs **within 3 days of this comment**. <!-- Policy app identification https://img.shields.io/static/v1?label=PullRequestIssueManagement. -->
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Reference: starred/terminal#23516
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