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Terminal Crashes when used with switchable GPU scenario #3044
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opened 2026-01-30 23:11:35 +00:00 by claunia
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Reference: starred/terminal#3044
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Originally created by @miniksa on GitHub (Jul 31, 2019).
This is a split/follow on from #1364.
One common case in that massive thread is folks with:
Are experiencing issues where the Terminal only works properly on one of the GPUs or is having problems after certain driver updates.
I'm suspecting this is just a reliability problem in the
DxRenderer.cppcode, but I don't have access to any of this type of device.So this represents:
OR
@Byloth commented on GitHub (Aug 1, 2019):
Hi, @miniksa... 👋
I just tried to help you to solve this problem.
Unfortunately, I only detected the last line inside the project where the problem is...
From then on, the code is marked as "External code" and even the loading of missing external symbols didn't help me to investigate further.
Here's the line:
f8f0798826/src/renderer/dx/DxRenderer.cpp (L242-L245)And here, the relative stacktrace:
Oh... Right!
Another thing I did...
I also tried to compare the value for those parameters (
_d3dDevice,SwapChainDesc&_dxgiSwapChain) between when it works and when it doesn't...For
SwapChainDescand_dxgiSwapChainnothing changed.Unfortunately, for
_d3dDevice(and, of course, for_d3dDevice.Get()) I only got a memory address (like0x000001e8a6b9b2d8) due to the missing symbols (again 😭).I'll keep trying in the coming days...
Tell me if you think I should change my approach to this problem or if you need some more specific information from me.
Thank you. 🙂
@miniksa commented on GitHub (Aug 1, 2019):
Oooh. Excellent, @Byloth. What's the return code from
CreateSwapChainForCompositionin the failure case?I expect all the parameters to be the same, but something about the system/device/DX-stack is causing a difference in behavior in this circumstance.
@miniksa commented on GitHub (Aug 1, 2019):
Oh, also, if you have the latest code... the interesting thing to know is which
D3D11CreateDevicestatement above (lines 161-183) actually created this specific device if you can breakpoint up there.Was it the one that says
D3D_DRIVER_TYPE_HARDWAREor the one that saysD3D_DRIVER_TYPE_WARP? All the other parameters should have been the same.f8f0798826/src/renderer/dx/DxRenderer.cpp (L161-L184)@Byloth commented on GitHub (Aug 2, 2019):
I have to be honest: I don't know if this is what you're looking for... But...
If I jump inside that method with the debugger (for example, using the
F11key) I immediately find myself here:0da13cdf2d/src/cascadia/WindowsTerminal/BaseWindow.h (L26-L29)These parameters are equal to:
lparam⇒0message⇒31window⇒0x0000000000600b2c {unused=??? }wparam⇒0From then on, the execution step by step seems to be no longer useful...
Sorry but I can't give you a detailed stacktrace to let you know how I reach there...
In fact, the intermediate steps are all marked as
[External code].It's always the
D3D_DRIVER_TYPE_HARDWAREone... In both cases!And, yes... All the other parameters are exactly the same.
I hope it can be useful!
@miniksa commented on GitHub (Aug 2, 2019):
@Byloth, the return code is the number that is returned by the call to
f8f0798826/src/renderer/dx/DxRenderer.cpp (L242-L245)It should show up in the VS debugger as the "return value" and/or it should be logged to the debugger output window because it is inside a RETURN_IF_FAILED. It should be a number that starts with 0x887A like any of these: https://docs.microsoft.com/en-us/windows/win32/direct3ddxgi/dxgi-error
@Byloth commented on GitHub (Aug 5, 2019):
Mmmh... Nooope!
Nothing similar... Sorry! 😥
The entire debug output might be useful?
@miniksa commented on GitHub (Aug 5, 2019):
Hm, no, the return code from the dxrenderer.cpp isn't in that log.
I don't really know how to further explain what a return code is, but that's what I need from the function.
@Byloth commented on GitHub (Aug 13, 2019):
I made some other attempts trying to retrieve what you're asking me...
Well... Nothing that starts with
0x887A! 😥I also tried setting a breakpoint on the
RETURN_IF_FAILEDfunction line...It seems to stops running before reaching there.
BUT...
This time I found myself in the
C:\Program Files (x86)\Microsoft Visual Studio\2019\Community\VC\Tools\MSVC\14.22.27905\crt\src\x64\gshandlereh.cppfile on line 101.There is a
ExceptionRecordobject that is equal to:I'm not sure it could be useful, though... 😔
@miniksa commented on GitHub (Aug 16, 2019):
No, it's not that. But that's strange. I wouldn't have expected it to point to a structured exception. Also none of those error codes show something related to DirectX. Thanks for trying, but I think we're just still stuck here.
@mttradebyte commented on GitHub (Sep 3, 2019):
I referenced this ticket in #2646, whereby I couldn't launch the app while RDPing to my laptop (which has 2 GPUs), and a workaround I have found to keep it working is to change the graphics settings to force it to use the onboard one. The workaround was not necessary when physically working on the device. Hopefully this knowledge is useful for your diagnosis.
@bitcrazed commented on GitHub (Sep 14, 2019):
@mtanatwine Thanks for submitting your feedback. Alas, we're unable to repro this on our machines.
You also mention that you've 'graphics settings and by forcing the app to use the "Power Saving" (onboard) GPU, it launches and works via RDP as intended'.
It's entirely possible that your graphics card vendor's drivers are causing some unexpected issue when RD is used. Could I ask you to ensure you're running the latest drivers from your device OEM and/or GFX card vendor.
If you still see this issue re-occur, please let us know with more details re. your hardware setup.
Thanks.
@Byloth commented on GitHub (Oct 7, 2019):
Hi, everyone!
From the Release v.0.5.2661.0 I'm no longer experiencing this problem.
It seems to be solved!
Thanks! 🚀
@mpetito commented on GitHub (Nov 18, 2019):
I believe I am encountering this same issue in v0.6.2951.0 with a Dell XPS laptop (having both Intel integrated and Nvidia discrete graphics) when connected to a display via displayport on an external dock. I can provide more details on the hardware if desired.
The crash occurs if the window is started on the external display or if the window is moved from the laptop display to the external display.
This is consistently reproducible on the machine and I was able to narrow down the problem to a single setting. If
showTabsInTitlebaris set tofalse, then the crash does not occur with one or more tabs. However, as soon as this setting is set totrueand one or more tabs are displayed in the titlebar, the crash always occurs on the external display.@chrismetz commented on GitHub (Nov 22, 2019):
@mpetito I have a Dell XPS 15 with Nvidia discrete graphics and Intel integrated. I have been experiencing the same problem for the past few days with version 0.6.2951.0. I have just set showTabsInTitlebar to false, I will see how it goes
@nijeesh4all commented on GitHub (Jul 25, 2020):
@chrismetz it does happens to me as well on an XPS,
i have an XPS-9530 with a GT 750M graphics card. Terminal crashed when i run the program with the Auto settings in the NVIDIA control panel. But it runs perfectly well when i force it to run on the integrated graphics card in NVIDIA control panel
i am on version 1.1.2021.0
edit: 31/07/2020
reinstalling Intel and NVIDIA graphics drivers fixed the issue for me
@SpitFire-666 commented on GitHub (May 31, 2021):
Just had the same/similar crash, creating two errors in eventlog:
It happened after resizing the terminal window. I'm on a Dell Latitude 7490 laptop - no dock, but with two screens plugged in (HDMI and VGA via dongle). Intel(R) UHD Graphics 620.
@SpitFire-666 commented on GitHub (Jun 2, 2021):
Today I had an (identical?) crash to my previous post - eventlog details were the same, but the crash happened with moving the window between screens today.
@dpauls commented on GitHub (Jun 2, 2021):
I am reporting this here since this issue is identified as being responsible for this issue, first reported in #1364, which I believe covers what I am reporting below:
Ever since I upgraded Windows to 21H1 on May 28, I have been unable to open Windows Terminal or Windows Terminal Preview. It immediately crashes with this error in the Event Log (very similar to @campbellkerr above, except the application is OpenConsole.exe vs. WindowsTerminal.exe):
I have a Microsoft Surface Book 2, which has 2 graphics adapters. I have tried changing the graphics settings for Microsoft Terminal to use one adapter or the other, but I get the same error regardless of which GPU is configured.
The drivers for both GPUs are up-to-date, but have not changed since April. So it appears this problem is somehow related to the 21H2 update.
@zadjii-msft commented on GitHub (Aug 3, 2022):
Hmmm. So, there were a lot of issues with 1.9, so I'd bet that most of the crashes that folks in this thread were seeing were other 1.9 issues that we sorted out.
We haven't really tested this on a switchable GPU in quite some time, but in the 3 years since this was filed, we've had a lot of general stability fixes for the renderer. At this point, even if the renderer encounters an error, it should just tap out and let the user restart the renderer manually (rather than killing the Terminal entirely).
Anyone in this thread that does have a switchable GPU - you still seeing this on 1.14 / 1.15/?
@ghost commented on GitHub (Aug 7, 2022):
This issue has been automatically marked as stale because it has been marked as requiring author feedback but has not had any activity for 4 days. It will be closed if no further activity occurs within 3 days of this comment.