Cannot download Windows Terminal via Microsoft Store (0x8024001D) #6579

@DHowett-MSFT commented on GitHub (Feb 24, 2020):

That's very unusual. I'm gonna close it for now, but I'll keep my ear to the ground for other occurrences of this error code. Thanks!

@DHowett-MSFT commented on GitHub (Feb 24, 2020): That's very unusual. I'm gonna close it for now, but I'll keep my ear to the ground for other occurrences of this error code. Thanks!

claunia commented

@DizdarArmin commented on GitHub (May 20, 2020):

Can't install as well. Getting this one : Code: 0x80070424

@DizdarArmin commented on GitHub (May 20, 2020): Can't install as well. Getting this one : Code: 0x80070424

claunia commented

@DHowett commented on GitHub (May 20, 2020):

@DizdarArmin That error message indicates, "The specified service does not exist as an installed service."

It sounds like your AppxSvc is disabled. If you've done anything to the windows service configuration, this project offers no warranty. If your enterprise has done the same, perhaps they need to be told that they're impeding progress.

@DHowett commented on GitHub (May 20, 2020): @DizdarArmin That error message indicates, "The specified service does not exist as an installed service." It sounds like your AppxSvc is disabled. If you've done anything to the windows service configuration, this project offers no warranty. If your enterprise has done the same, perhaps they need to be told that they're impeding progress.

claunia commented

@epikbeat commented on GitHub (Aug 28, 2020):

Can't install Code:0x80070005 ;(

@epikbeat commented on GitHub (Aug 28, 2020): Can't install Code:0x80070005 ;(

claunia commented

@brenocg1 commented on GitHub (Aug 30, 2020):

Same here, no error code, just this message of Error when trying download.

@brenocg1 commented on GitHub (Aug 30, 2020): Same here, no error code, just this message of Error when trying download.

claunia commented

@vplb commented on GitHub (Oct 26, 2020):

I have tried through Chrome and Edge, on the Microsoft Store: i hit the "get" button, and nothing happens. No download, no error.

@vplb commented on GitHub (Oct 26, 2020): I have tried through Chrome and Edge, on the Microsoft Store: i hit the "get" button, and nothing happens. No download, no error.

claunia commented

@RadTechDad commented on GitHub (Nov 1, 2020):

Same here. Can't download from MS Store.

@RadTechDad commented on GitHub (Nov 1, 2020): Same here. Can't download from MS Store.

claunia commented

@farkroft commented on GitHub (Nov 23, 2020):

mine is 0x80073CF9. If you guys know something to fix it, let me know.

@farkroft commented on GitHub (Nov 23, 2020): mine is 0x80073CF9. If you guys know something to fix it, let me know.

claunia commented

@zadjii-msft commented on GitHub (Nov 23, 2020):

@farkroft from this docs page:

Error code	Value	Description and possible causes
ERROR_INSTALL_FAILED	0x80073CF9	Package install failed. Contact the software vendor. For more information, check the AppXDeployment-Server event log.

If the Store isn't working, then maybe try installing directly from the releases page

@zadjii-msft commented on GitHub (Nov 23, 2020): @farkroft from [this docs page](https://docs.microsoft.com/en-us/windows/win32/appxpkg/troubleshooting): Error code | Value | Description and possible causes -- | -- | -- ERROR_INSTALL_FAILED | 0x80073CF9 | Package install failed. Contact the software vendor. For more information, check the AppXDeployment-Server event log. If the Store isn't working, then maybe try installing directly from the [releases page](https://github.com/microsoft/terminal/releases)

claunia commented

@DizdarArmin commented on GitHub (Nov 25, 2020):

Doing all windows updates fixed my problem.

@DizdarArmin commented on GitHub (Nov 25, 2020): Doing all windows updates fixed my problem.

claunia commented

@penieldev commented on GitHub (Dec 12, 2020):

Restarting AppXSvc from Task Manager solved mine.

@penieldev commented on GitHub (Dec 12, 2020): Restarting AppXSvc from Task Manager solved mine.

claunia commented

@HarveyStroud commented on GitHub (Jan 22, 2021):

Is there a fix for this, Jan 2021 and I'm having the same problem, Windows Store is just spinning its wheels when I try to install Windows Terminal - the store works for other products however?.

@HarveyStroud commented on GitHub (Jan 22, 2021): Is there a fix for this, Jan 2021 and I'm having the same problem, Windows Store is just spinning its wheels when I try to install Windows Terminal - the store works for other products however?.

claunia commented

@wdrury-uk commented on GitHub (Feb 17, 2021):

Sadly same situation. Running PiA VPN, no issues with my other applications or Windows Updates (did the recent 20H2 update no issues)

Try to install Windows Terminal today from MS Store and receive error code 0x800704cf as below.

@wdrury-uk commented on GitHub (Feb 17, 2021): Sadly same situation. Running PiA VPN, no issues with my other applications or Windows Updates (did the recent 20H2 update no issues) Try to install Windows Terminal today from MS Store and receive error code 0x800704cf as below. ![image](https://user-images.githubusercontent.com/37814130/108191978-a4e54580-710b-11eb-9fbf-cd828a9113cd.png)

claunia commented

@DHowett commented on GitHub (Feb 18, 2021):

Given that you're reporting an error code that isn't the one in the title of this bug, it is not the same situation. However, your error code maps to "network not reachable".

@DHowett commented on GitHub (Feb 18, 2021): Given that you're reporting an error code that isn't the one in the title of this bug, it is not the same situation. However, your error code maps to "network not reachable".

claunia commented

@wdrury-uk commented on GitHub (Feb 18, 2021):

@DHowett ok, would you like to raise it as a new issue so can be treated speratley. I call the issue, "Unable to down when using PiA VPN" ?

@wdrury-uk commented on GitHub (Feb 18, 2021): @DHowett ok, would you like to raise it as a new issue so can be treated speratley. I call the issue, "Unable to down when using PiA VPN" ?

claunia commented

@DHowett commented on GitHub (Feb 18, 2021):

You are welcome to file whatever issue you like. However: if you are using VPN software that makes it impossible to access the Microsoft Store, we aren’t going to be able to help you. Install Terminal via the Releases page on this repository or disable your VPN.

@DHowett commented on GitHub (Feb 18, 2021): You are welcome to file whatever issue you like. However: if you are using VPN software that makes it impossible to access the Microsoft Store, we aren’t going to be able to help you. Install Terminal via the Releases page on this repository or disable your VPN.

claunia commented

@FlexMcMurphy commented on GitHub (Mar 21, 2021):

I had this problem as well. Restarting AppXSvc fixed the issue. I had to enable AppXSvc via the Registry as I could not change the settings from "Services".
Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AppXSvc
When here, double click the Start DWORD in the right-hand pane. Change the Value data to 3 to ENABLE and to 4 is DISABLE, click OK.
Reboot and then try downloading again from Windows App store.

@FlexMcMurphy commented on GitHub (Mar 21, 2021): I had this problem as well. Restarting AppXSvc fixed the issue. I had to enable AppXSvc via the Registry as I could not change the settings from "Services". `Computer\HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\AppXSvc` When here, double click the Start DWORD in the right-hand pane. Change the Value data to 3 to ENABLE and to 4 is DISABLE, click OK. Reboot and then try downloading again from Windows App store.

claunia commented

@nonotnoah commented on GitHub (Jul 30, 2021):

I'm having this issue as well, but I'm getting no error code or any indication of things going wrong. On the store, the "install" button doesn't appear to do anything. Sometimes it will add Terminal to my start menu with a progress bar for the download, but no progress is made.

I tried installing from releases (stable, preview, even went back a couple stable releases) and the installer would sometimes complete (sometimes it would have the same issue as the store), but not launch the app. Running it from the start menu didn't work either and nothing showed up in task manager.

I have restarted AppXSvc, restarted my computer, and installed all windows updates to no avail.

Are there any diagnostics or log files that can help me debug this?

@nonotnoah commented on GitHub (Jul 30, 2021): I'm having this issue as well, but I'm getting no error code or any indication of things going wrong. On the store, the "install" button doesn't appear to do anything. Sometimes it will add Terminal to my start menu with a progress bar for the download, but no progress is made. I tried installing from releases (stable, preview, even went back a couple stable releases) and the installer would sometimes complete (sometimes it would have the same issue as the store), but not launch the app. Running it from the start menu didn't work either and nothing showed up in task manager. I have restarted AppXSvc, restarted my computer, and installed all windows updates to no avail. Are there any diagnostics or log files that can help me debug this?

claunia commented

@barakad commented on GitHub (Aug 23, 2021):

Happened to me too - Install from the store does nothing.
Downloading and installing from the releases page works fine.

@barakad commented on GitHub (Aug 23, 2021): Happened to me too - Install from the store does nothing. Downloading and installing from the [releases page](https://github.com/microsoft/terminal/releases) works fine.

claunia commented