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Preview 0.4 asset fails to install (hangs on 'Installing required frameworks 16%') #3726

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opened 2026-01-30 23:28:35 +00:00 by claunia · 7 comments
claunia commented 2026-01-30 23:28:35 +00:00
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Originally created by @daldr-ntml on GitHub (Sep 3, 2019).

Originally assigned to: @bitcrazed on GitHub.

Environment

Windows build number: Microsoft Windows [Version 10.0.18362.295]
Windows Terminal version (if applicable): 0.4.2382.0

Any other software? N/A

Steps to reproduce

Download and run https://github.com/microsoft/terminal/releases/download/v0.4.2382.0/Microsoft.WindowsTerminal_0.4.2382.0_8wekyb3d8bbwe.msixbundle

Expected behavior

Install should complete

Actual behavior

Installer window appears but hangs at:

image

There is no commentary to say why it has hung.

The PC is behind a corporate proxy server.

Terminal v.0.3 previously installed successfully using Github asset in similar environment.

Originally created by @daldr-ntml on GitHub (Sep 3, 2019). Originally assigned to: @bitcrazed on GitHub. # Environment ```none Windows build number: Microsoft Windows [Version 10.0.18362.295] Windows Terminal version (if applicable): 0.4.2382.0 Any other software? N/A ``` # Steps to reproduce Download and run https://github.com/microsoft/terminal/releases/download/v0.4.2382.0/Microsoft.WindowsTerminal_0.4.2382.0_8wekyb3d8bbwe.msixbundle # Expected behavior Install should complete # Actual behavior Installer window appears but hangs at: ![image](https://user-images.githubusercontent.com/7724321/64169094-de0cf580-ce44-11e9-8138-4e6269f08ae8.png) There is no commentary to say why it has hung. The PC is behind a corporate proxy server. Terminal v.0.3 previously installed successfully using Github asset in similar environment.
claunia commented 2026-01-30 23:28:36 +00:00
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@rogenaro commented on GitHub (Sep 5, 2019):

I had that same problem with preview 0.3, being behind a corporate proxy too.
I was able to get a few directions on the installation log when I tried to install the package on PowerShell with the command Add-AppxPackage -Path <path-to-the-msixbundle-file>
Back then, the problem was related with a dependency on the package VCLibs.140, that couldn't be downloaded from the store because of the proxy.
I ended up downloading the VCLibs.140 package in another PC and installed it using the Add-AppxPackage cmdlet on PowerShell.
After this I was able to install both Windows Terminal Preview 0.3 and 0.4 on using PowerShell.

@rogenaro commented on GitHub (Sep 5, 2019): I had that same problem with preview 0.3, being behind a corporate proxy too. I was able to get a few directions on the installation log when I tried to install the package on PowerShell with the command `Add-AppxPackage -Path <path-to-the-msixbundle-file>` Back then, the problem was related with a dependency on the package VCLibs.140, that couldn't be downloaded from the store because of the proxy. I ended up downloading the VCLibs.140 package in another PC and installed it using the `Add-AppxPackage` cmdlet on PowerShell. After this I was able to install both Windows Terminal Preview 0.3 and 0.4 on using PowerShell.
claunia commented 2026-01-30 23:28:36 +00:00
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@bitcrazed commented on GitHub (Sep 10, 2019):

@DavidA2014 As @rogenaro points out, looks like you're struggling to download dependencies (probably the VCLibs.140 package which is required by all Centennial apps), likely due to your corporate proxy. Please try manually downloading and installing VCLibs.140 from the link provided part way down this article.

Closing for now, but please re-open if this does not solve your installation problems.

@bitcrazed commented on GitHub (Sep 10, 2019): @DavidA2014 As @rogenaro points out, looks like you're struggling to download dependencies (probably the VCLibs.140 package which is required by all Centennial apps), likely due to your corporate proxy. Please try manually downloading and installing VCLibs.140 from the link provided part way down [this article](https://blogs.msdn.microsoft.com/appconsult/2016/10/20/desktop-bridge-how-to-handle-c-and-c-dependencies-with-the-desktop-app-converter/). Closing for now, but please re-open if this does not solve your installation problems.
claunia commented 2026-01-30 23:28:36 +00:00
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@daldr-ntml commented on GitHub (Sep 10, 2019):

@bitcrazed Thanks for your reply. I tried installing the VCLibs.140 package (from https://www.microsoft.com/en-us/download/details.aspx?id=53175) but the Terminal install still hangs at 16%. So please reopen this issue. Is there an installation log that would help identify where it is hanging?

@daldr-ntml commented on GitHub (Sep 10, 2019): @bitcrazed Thanks for your reply. I tried installing the VCLibs.140 package (from https://www.microsoft.com/en-us/download/details.aspx?id=53175) but the Terminal install still hangs at 16%. So please reopen this issue. Is there an installation log that would help identify where it is hanging?
claunia commented 2026-01-30 23:28:37 +00:00
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@bitcrazed commented on GitHub (Sep 10, 2019):

Thanks @DavidA2014. Reopening.

Did you restart your machine after installing VCLibs.140?

I've asked the app install team to take a look at this thread too - hopefully they can provide guidance / log collection instructions.

@bitcrazed commented on GitHub (Sep 10, 2019): Thanks @DavidA2014. Reopening. Did you restart your machine after installing VCLibs.140? I've asked the app install team to take a look at this thread too - hopefully they can provide guidance / log collection instructions.
claunia commented 2026-01-30 23:28:37 +00:00
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@daldr-ntml commented on GitHub (Sep 11, 2019):

@bitcrazed Sorry, I hadn't restarted the machine. I have now done so and the Terminal installer ran successfully. Thanks for your help.

I wonder if something could be added to the instructions at https://github.com/microsoft/terminal about the possible requirement to install the package manually if behind a proxy?

@daldr-ntml commented on GitHub (Sep 11, 2019): @bitcrazed Sorry, I hadn't restarted the machine. I have now done so and the Terminal installer ran successfully. Thanks for your help. I wonder if something could be added to the instructions at https://github.com/microsoft/terminal about the possible requirement to install the package manually if behind a proxy?
claunia commented 2026-01-30 23:28:37 +00:00
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@bitcrazed commented on GitHub (Sep 12, 2019):

Great suggestion. I’ll be revising readme next week and will incorporate.

Rich.

From: DavidA2014 notifications@github.com
Sent: Wednesday, September 11, 2019 01:06
To: microsoft/terminal terminal@noreply.github.com
Cc: Rich Turner richturn@microsoft.com; Mention mention@noreply.github.com
Subject: Re: [microsoft/terminal] Preview 0.4 asset fails to install (hangs on 'Installing required frameworks 16%') (#2647)

@bitcrazedhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fbitcrazed&data=02%7C01%7Crichturn%40microsoft.com%7Ce7d803c68a6947eba6c608d7368ed700%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637037859425890001&sdata=Z%2F%2FEAd04RGCw5aiIpK5%2BcFFwYZaREUPj8PdexNKldHM%3D&reserved=0 Sorry, I hadn't restarted the machine. I have now done so and the Terminal installer ran successfully. Thanks for your help.

I wonder if something could be added to the instructions at https://github.com/microsoft/terminalhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmicrosoft%2Fterminal&data=02%7C01%7Crichturn%40microsoft.com%7Ce7d803c68a6947eba6c608d7368ed700%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637037859425890001&sdata=cr7RxH4oFTHN%2BjU%2F3eAjFRmzsCKf2BC8l3B3xtIRh7Y%3D&reserved=0 about the possible requirement to install the package manually if behind a proxy?

—
You are receiving this because you were mentioned.
Reply to this email directly, view it on GitHubhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmicrosoft%2Fterminal%2Fissues%2F2647%3Femail_source%3Dnotifications%26email_token%3DAAHK3HS7CX6TWDD76WIOUVTQJCRFLA5CNFSM4ITFCKT2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD6NUP4A%23issuecomment-530270192&data=02%7C01%7Crichturn%40microsoft.com%7Ce7d803c68a6947eba6c608d7368ed700%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637037859425899995&sdata=eX9Wlr7iLLbZuth1Ats5t9Ei%2BYL2U%2FAGsXHCVAtEGeA%3D&reserved=0, or mute the threadhttps://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAAHK3HV6HFDFYKFRCLIZ2B3QJCRFLANCNFSM4ITFCKTQ&data=02%7C01%7Crichturn%40microsoft.com%7Ce7d803c68a6947eba6c608d7368ed700%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637037859425899995&sdata=hIX75SON%2B73tD41v8IxvkjtYS2On27sWczKPlFrSRS4%3D&reserved=0.

@bitcrazed commented on GitHub (Sep 12, 2019): Great suggestion. I’ll be revising readme next week and will incorporate. Rich. From: DavidA2014 <notifications@github.com> Sent: Wednesday, September 11, 2019 01:06 To: microsoft/terminal <terminal@noreply.github.com> Cc: Rich Turner <richturn@microsoft.com>; Mention <mention@noreply.github.com> Subject: Re: [microsoft/terminal] Preview 0.4 asset fails to install (hangs on 'Installing required frameworks 16%') (#2647) @bitcrazed<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fbitcrazed&data=02%7C01%7Crichturn%40microsoft.com%7Ce7d803c68a6947eba6c608d7368ed700%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637037859425890001&sdata=Z%2F%2FEAd04RGCw5aiIpK5%2BcFFwYZaREUPj8PdexNKldHM%3D&reserved=0> Sorry, I hadn't restarted the machine. I have now done so and the Terminal installer ran successfully. Thanks for your help. I wonder if something could be added to the instructions at https://github.com/microsoft/terminal<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmicrosoft%2Fterminal&data=02%7C01%7Crichturn%40microsoft.com%7Ce7d803c68a6947eba6c608d7368ed700%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637037859425890001&sdata=cr7RxH4oFTHN%2BjU%2F3eAjFRmzsCKf2BC8l3B3xtIRh7Y%3D&reserved=0> about the possible requirement to install the package manually if behind a proxy? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fmicrosoft%2Fterminal%2Fissues%2F2647%3Femail_source%3Dnotifications%26email_token%3DAAHK3HS7CX6TWDD76WIOUVTQJCRFLA5CNFSM4ITFCKT2YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOD6NUP4A%23issuecomment-530270192&data=02%7C01%7Crichturn%40microsoft.com%7Ce7d803c68a6947eba6c608d7368ed700%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637037859425899995&sdata=eX9Wlr7iLLbZuth1Ats5t9Ei%2BYL2U%2FAGsXHCVAtEGeA%3D&reserved=0>, or mute the thread<https://nam06.safelinks.protection.outlook.com/?url=https%3A%2F%2Fgithub.com%2Fnotifications%2Funsubscribe-auth%2FAAHK3HV6HFDFYKFRCLIZ2B3QJCRFLANCNFSM4ITFCKTQ&data=02%7C01%7Crichturn%40microsoft.com%7Ce7d803c68a6947eba6c608d7368ed700%7C72f988bf86f141af91ab2d7cd011db47%7C1%7C0%7C637037859425899995&sdata=hIX75SON%2B73tD41v8IxvkjtYS2On27sWczKPlFrSRS4%3D&reserved=0>.
claunia commented 2026-01-30 23:28:37 +00:00
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@zadjii-msft commented on GitHub (Dec 9, 2021):

You know, I don't think we do this at all anymore. I'm gonna close this.

@zadjii-msft commented on GitHub (Dec 9, 2021): You know, I don't think we do this at all anymore. I'm gonna close this.
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