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WT and WTP won't start. #14569

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opened 2026-01-31 04:13:48 +00:00 by claunia · 3 comments
claunia commented 2026-01-31 04:13:48 +00:00
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Originally created by @rudironsoni on GitHub (Jul 17, 2021).

Windows Terminal version (or Windows build number)

10.0.19043.0

Other Software

Windows Terminal (1.9.1942.0)
Windows Terminal Preview (1.10.1933.0)
Docker Desktop 3.5.2 (66501)

Steps to reproduce

Whenever I try to run both versions of WT, I see a gray screen and the application suddenly closes.

2021-07-17 15_39_23-Window

Expected Behavior

Is expected that the WT open.

Actual Behavior

Both applications suddenly crashes after the gray screen appears.
Event log:

Faulting application name: WindowsTerminal.exe, version: 1.9.2107.13002, time stamp: 0x60edf3e3
Faulting module name: KERNELBASE.dll, version: 10.0.19041.1110, time stamp: 0x4809adf2
Exception code: 0xc000027b
Fault offset: 0x000000000010bd3e
Faulting process id: 0x245c
Faulting application start time: 0x01d77b37ab14e3d4
Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.9.1942.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe
Faulting module path: C:\Windows\System32\KERNELBASE.dll
Report Id: 129e3b15-6699-4c43-bf9a-6bb37766e03b
Faulting package full name: Microsoft.WindowsTerminal_1.9.1942.0_x64__8wekyb3d8bbwe
Faulting package-relative application ID: App

Originally created by @rudironsoni on GitHub (Jul 17, 2021). ### Windows Terminal version (or Windows build number) 10.0.19043.0 ### Other Software Windows Terminal (1.9.1942.0) Windows Terminal Preview (1.10.1933.0) Docker Desktop 3.5.2 (66501) ### Steps to reproduce Whenever I try to run both versions of WT, I see a gray screen and the application suddenly closes. ![2021-07-17 15_39_23-Window](https://user-images.githubusercontent.com/6081613/126046628-e9315c4a-249e-45a5-b8e4-ec7d9eee8c6c.png) ### Expected Behavior Is expected that the WT open. ### Actual Behavior Both applications suddenly crashes after the gray screen appears. Event log: Faulting application name: WindowsTerminal.exe, version: 1.9.2107.13002, time stamp: 0x60edf3e3 Faulting module name: KERNELBASE.dll, version: 10.0.19041.1110, time stamp: 0x4809adf2 Exception code: 0xc000027b Fault offset: 0x000000000010bd3e Faulting process id: 0x245c Faulting application start time: 0x01d77b37ab14e3d4 Faulting application path: C:\Program Files\WindowsApps\Microsoft.WindowsTerminal_1.9.1942.0_x64__8wekyb3d8bbwe\WindowsTerminal.exe Faulting module path: C:\Windows\System32\KERNELBASE.dll Report Id: 129e3b15-6699-4c43-bf9a-6bb37766e03b Faulting package full name: Microsoft.WindowsTerminal_1.9.1942.0_x64__8wekyb3d8bbwe Faulting package-relative application ID: App
claunia added the Resolution-Duplicate label 2026-01-31 04:13:48 +00:00
claunia commented 2026-01-31 04:13:49 +00:00
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@rudironsoni commented on GitHub (Jul 18, 2021):

Just formatted my entire machine and reinstalled W10 and the behavior still the same.

@rudironsoni commented on GitHub (Jul 18, 2021): Just formatted my entire machine and reinstalled W10 and the behavior still the same.
claunia commented 2026-01-31 04:13:49 +00:00
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@zadjii-msft commented on GitHub (Jul 19, 2021):

Looks like from https://github.com/microsoft/terminal/issues/4540#issuecomment-882122566 you got this figured out.

/dup #4540

@zadjii-msft commented on GitHub (Jul 19, 2021): Looks like from https://github.com/microsoft/terminal/issues/4540#issuecomment-882122566 you got this figured out. /dup #4540
claunia commented 2026-01-31 04:13:49 +00:00
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@ghost commented on GitHub (Jul 19, 2021):

Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!

@ghost commented on GitHub (Jul 19, 2021): Hi! We've identified this issue as a duplicate of another one that already exists on this Issue Tracker. This specific instance is being closed in favor of tracking the concern over on the referenced thread. Thanks for your report!
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Reference: starred/terminal#14569
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