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Debug logs for wt.exe? #9324

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opened 2026-01-31 01:51:46 +00:00 by claunia · 4 comments
claunia commented 2026-01-31 01:51:46 +00:00
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Originally created by @htcfreek on GitHub (Jun 29, 2020).

Hello.

When I install and run Windows Terminal in our company environment (W10 1903) I get an error message. The error message says "Service has not been started".

For me it's really hard to analyze this error without knowing the name of the missed service.

Question: Is there a parameter or something to get detailed debug logs, where I can see more details on the problem?

Thank you for helping me.

Originally created by @htcfreek on GitHub (Jun 29, 2020). Hello. When I install and run Windows Terminal in our company environment (W10 1903) I get an error message. The error message says "Service has not been started". For me it's really hard to analyze this error without knowing the name of the missed service. **Question:** Is there a parameter or something to get detailed debug logs, where I can see more details on the problem? Thank you for helping me.
claunia added the Needs-Tag-FixNeeds-Attention labels 2026-01-31 01:51:46 +00:00
claunia commented 2026-01-31 01:51:47 +00:00
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@DHowett commented on GitHub (Jun 29, 2020):

Unfortunately, wt isn't even getting started to the point where our debugging infrastructure would be helpful for you. This sounds like AppXSvc may not be running.

@DHowett commented on GitHub (Jun 29, 2020): Unfortunately, wt isn't even getting started to the point where our debugging infrastructure would be helpful for you. This sounds like **AppXSvc** may not be running.
claunia commented 2026-01-31 01:51:47 +00:00
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@htcfreek commented on GitHub (Jun 29, 2020):

The interesting thing is, that other built-in apps like Paint3D working without error.

@htcfreek commented on GitHub (Jun 29, 2020): The interesting thing is, that other built-in apps like Paint3D working without error.
claunia commented 2026-01-31 01:51:48 +00:00
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@htcfreek commented on GitHub (Jul 1, 2020):

I have fixed the issue in our environment.

Solution:
Enable the "Microsoft account cloud authentication service" (wlidsvc).

Maybe this can be added to a wiki or to the readme.md under prerequisites or faq section.

@htcfreek commented on GitHub (Jul 1, 2020): I have fixed the issue in our environment. Solution: Enable the **"Microsoft account cloud authentication service" (wlidsvc)**. Maybe this can be added to a wiki or to the readme.md under prerequisites or faq section.
claunia commented 2026-01-31 01:51:48 +00:00
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@DHowett commented on GitHub (Jul 3, 2020):

Thanks for the info. I appreciate you contributing to our other offline access threads as well 😄

Once we've coordinated with the licensing team, I'll make sure our docs are updated to match.

@DHowett commented on GitHub (Jul 3, 2020): Thanks for the info. I appreciate you contributing to our other offline access threads as well :smile: Once we've coordinated with the licensing team, I'll make sure our docs are updated to match.
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